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From time to time our clients and customers stop by just to say thanks and this means so much to us that we wanted to include a page here on our site that's dedicated to this sole purpose.
Read below to enjoy some of the wonderful experiences our customer enjoy. |
Kroy,
Your blood's worth bottling! Thanks for such prompt attention, I really appreciate the back-up you guys provide, even though I don't always show it. I'm sure you know what it's like with an irate customer breathing down you neck!
Thanks again,
Regards,
Craig.
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Good Morning Tom
Thanks so much for Friday. Sebastian was great and I am pleased with the results. I am exchanging the Mufflers and we will be all set there. I waited as long as I could before departing and as I had a very successful seatrial I did the right thing. Sebastian left his backpressure test rig in the hull. I am not sure it is a gift but I will keep it safe in any event. Thanks for the bag of goodies, it was nice to get them and very nice to have some stuff to hand out to the guys. the playing cards were a bigger hit than I would have imagined
Regards
Jeff
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Hi Drew,
What a pleasant surprise today when Mario showed up with the new air con. Installed and working very nicely. Thanks
John
Capt. John Himmelmann,
Sailing Yacht Big Dog
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Hello Brian,
Your service was excellent and I can not think of any company that has given
better service in my quest to replace this engine.
At this time I am rebuilding the old engine and may replace it a while from
now, but we will see.
So, I am sorry to say we will not be purchasing an engine this year.
Thanks again, and I would recommend anyone I meet of your company.
Have a nice day.
Sincerely,
Capt. Matthew Spencer
President
Spencer Ocean Services
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Hi Kroy,
Please send me the BL # for my shipment when dispatched. I must also tell you that I'm quite impressed with the prompt attention given to my (small) order by Steve and yourself, and look forward to bringing you more business (as needed at my end!) in the future. You guys rock!
Clement.
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Dear Sirs,
Parts for M90 Perkins received today,i wish to express my gratitude for your prompt attention and patience and i hope to be able to do further business with you. Thanks
Harcourt
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Dear Tom,
I just wanted to thank you and the guys that all came to our rescue by fixing our tender, it runs fine today and the charter guests are happy which makes us happy!!! Once again thanks for all of your help yesterday and throughout our winter season! Also, please say thanks very much to Drew, Ford and Shainty and tell them that next year when we come back to the BVI's that you are all welcome onboard for a couple of beers and a tour of the Falcon. Take it easy and when you guys get the invoice done please send it to me so that I can clear it up ASAP.
Chris Gartner
Captain, Maltese Falcon |
Thank you Kroy,
It has been a pleasure dealing with you and your company I will be in contact in the future,
Chris Hackshaw |
"Thanks very much Kroy.
We appreciate your great service. Parts arrived Thursday as promised. Wow, wish we could get someone to provide service like that here in PR."
Capt. Bill Henry and Ingrid
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"Good to know your there.
Will stay in touch as the deal progresses. thanks again. Walt Delap pls pls thank Sharada for her quick reply and info. sounds like a terrific person to have on staff."
Elaine DeLap |
"Tony,
yesterday I called Charleston, SC., Clearwater, FL., Miami, Fl., St. Petersburg, Fl., and nobody had the parts I was looking for. I was told I had to order them from England and it was cost prohibitive. I was about to give up but I remembered buying parts for my engine from your store when I was in Tortola so I thought I would give it a try. I spoke to a gentleman named Steve; who was very thorough, friendly and went out of his way to find every part I needed as individual pieces to make up the complete bill of material for my heat exchanger. Best of all, you had the whole thing in stock. He didn't brush me off like the other four establishments did, He took the time to help me and was very understanding and knowledgeable about the product and the engine.
Please express my gratitude for service beyond my expectation, from Steve Hoover!!!
Cordially,
Capt. Jack |
"Sebastian, Thanks for your help the other day with my starter problem. It turn out it was the relay. Thanks.
Anonymous attached to bottle of Pussers rum
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If you would like to write a testimonial about the wonderful customer experience you received from our company please use this form and send it to us.
Please note however we don't post all of the testimonials at once because of the over whelming amount we receive. However it will be parsed by our servers, read by an
agent and entered into our testimonials rotation data base.
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