Parts & Power News

Parts & Power Holds Forklift/JCB Teletruk Training (Mar 16, 2020)

On Tuesday, March 16, Parts & Power held Training on Forklift Safety, Operation, Systems & Components familiarization at their new Training Facility in Fish Bay. Particular attention was paid to understanding and the inspection of critical components on the machines. Real life dangers were demonstrated and discussed. The operation of the JCB Teletruk, along with its features and benefits were demonstrated.

The Training was attended by employees of a Telecommunications company, Grocery Store Chain, Home Improvement store and a Delivery company.

The class was very interactive and good feedback was provided by the attendees. Comments about the Training included:

  • “Taught me things that I didn’t know before and showed me the Safety Precautions I can take when operating a forklift”
  • “being more careful and check the machine before operation”
  • “more safety”
  • “I hope to implement the safety measures all around”
  • “open comments and discussion”
  • “I’m very thankful to get the chance to learn more and improve for the future”
All participants experienced hands-on operation of both a conventional forklift, along with the JCB TLT. A driving test and written test were administered. Graduates received a 12-month certification.

Employee of the Quarter - Q4 2020


Shawina Jacobs was unanimously elected as Employee of the Quarter for Q4 of 2020. She was presented with the Perpetual Plaque and received a Gift Certificate for her achievement. Shawina has worked at Parts & Power for 9 years. She joined us as a Parts Sales Associate, coming from the Automotive Industry. Her sales skills were quickly realized, and she was moved to Equipment Sales in 2015. She is our Eaton Power Quality expert, as well as being well accomplished in Power Generation, Automatic Transfer Switches and Heavy Equipment. She has been Parts & Power’s leading Sales Associate on many occasions. Her product knowledge is only exceeded by her Customer Service, and she has a loyal following of customers. We want to extend our congratulations to our Employee of the Quarter, Shawina Jacobs.

Pictured below are Shawina and her supervisor, Sales Manager Ingrid Penn, properly masked of course.

Hassard Edwards Awarded Perkins Technician Certification (Dec 2020)


Hassard Edwards is the latest in Parts & Power’s Service Team to become a Perkins Certified Technician. The Perkins Certification process is an intensive 3-part program consisting of over 50 modules. Hassard has worked diligently on this for the last 2 years and finally completed the certification process in December 2020.

Pictured is Hassard being given his Certification by Service Manager Karim Persaud.

Employee of the Quarter - Q3 2020


Jamal Jones has been awarded the Employee of the Quarter for Parts & Power’s 3rd Quarter. Jamal joined Parts & Power following the flood in August 2017. His Aunt Gladys Jones, who was our Logistics Coordinator at the time, introduced him when we were looking for additional help to salvage inventory and clean up. We were so impressed with his work ethic that we offered him a full-time job. Jamal began as a Warehouse Clerk doing manual tasks such as Receiving and stocking shelves. Although he had no computer experience, he quickly mastered all our Inventory computer systems. He learned how to operate a Forklift and our JCB Teletrucks. In his duties delivering items he has to interact with BVI Customs and Port Authority frequently and has developed a good relationship with them. After more than 3 years on the job, he can bra g as being Accident Free despite handling so many different pieces of equipment. Jamal recently distinguished himself while assisting in the move of Parts & Power from Port Purcell to our new home in Fish Bay. He put in long days, taking on any task that needed accomplishing. When voting for our Employee of the Quarter, the Management Team were unanimous in their election of Jamal.

In the attached photo, Jamal is shown on right with his supervisor, Logistics Coordinator Nema Benjamin, carefully masked as always.

Brenton and Sheila Ford Depart For Scotland

Brenton & Sheila leave

Brenton and Sheila Ford resigned from Parts & Power in September to move to Sheila’s home country of Scotland. Sheila had traveled to Scotland in July for her father’s funeral. Due to the Covid border closure in the BVI, the process to return was taking a long time. That, combined with family obligations, made her decide to remain in Scotland. Brenton, and their dog Shaggy, packed up in late October to join Sheila in Scotland. Parts & Power wish Sheila and Brenton (and Shaggy) the best of success in their new endeavors in Scotland. They will be missed.

Brenton is shown on right in the photo with Robin Hales of Parts & Power during a Poker Run in June of 2019.

Annual Antigua Charter Yacht Show - 2019


On 6, 7 & 8 December, participants from Northern Lights and Parts & Power participated in the 58th Annual Antigua Charter Yacht Show. Northern Lights VP and General Manager, Kit Purdy, Don Schutte from the NL Florida Branch and Tom Gerker & Rob Hales from Parts & Power visited yachts at the Show to see how many participants had Northern Lights products on them. Over 30% of the yachts had a Northern Lights, Lugger or Technicold Product on board. The ACYS presents a unique opportunity to see a large number of Northern Lights customers in one location. The purpose of the visit was to discover the level of customer satisfaction with the Products.

Most of the yachts with Northern Lights Equipment were happy with the Product and had nothing but positive feedback to give. This year, the crew from NL and P&P ran into several boats that were having issues though. One vessel had recently had their generator rewound and had a catastrophic failure on the new winding while docking in Antigua. Thanks to some fast action on the part of Kit, NL were able to get a new 90kW generator end air freighted to Antigua, where the local NL Dealer Marine Power Service installed it in time for the yacht to make their charter.

The team from NL and P&P were able to answer questions from Engineers and Captains about Operation, Maintenance, Service and where to get support wherever they are in the world. Customers were able to give feedback on the Products and, in some cases, make recommendations on how to improve them in some way. Such feedback is invaluable to Northern Lights and their Distribution Network for making Improvements in Products and Service.

Participants from NL and P&P have been attending the ACYS for more than 20 years. Many questions have been answered, problems solved and ideas for Product Improvement have been taken back to the Seattle Headquarters for implementation over the years. It has been an outstanding venue for listening to the Voice of the Customer.

BVI Charter Yacht Show - 2019


Parts and Power Ltd, represented Northern Lights and Volvo Penta at the BVI Charter Yacht Society AGM on Wednesday 6th November. Over 70 society members were present for the dinner and AGM. The post AGM quiz was mastered by Northern Lights Dealer, Tim Dabbs from Marine Maintenance Services based in Nanny Cay. There were many Northern Lights and Volvo prizes given during the quiz and it was an evening of ‘business with a smile’.

The Vendor Show on Thursday 7th November, was a new venue for Parts and Power Ltd to present their parts and service offering. This event in the British Virgin Islands gives charter brokers and crewed yachts a unique opportunity to display the very best of sail and power catamarans, monohulls and luxury motor yachts in one location. It also allows the crews, managers and local vendors to kick off their Caribbean season and present themselves, their products and services.

With over 35 boats on the docks this was a very busy and productive event. Topics of discussion ranged from new generators to technical support and preventative maintenance. This was the first opportunity for many Owners and Captains to discuss their requirements for the coming season with Parts and Power and Marine Maintenance Services.


Parts and Power Ltd wish Marine Maintenance Services and the Crewed Charter Industry, the very best for the coming season and look forward to working closely with them during the 2019-2020 season.

Marine Maintenance Services can be found at Nanny Cay Marina, Tortola, British Virgin Islands, Telephone +1 284-494-3494.

A big congratulations to the BVI Charter Yacht Society for organizing another very successful show.

USVI Professional Charter Yacht Show - 2019


Parts and Power Ltd, together with their Northern Lights Dealer Import Supply, based in Charlotte Amalie, represented Northern Lights at the USVI Professional Yacht Charter Show on Monday 11th November 2019, the Vendor Show.

This premier event in the US Virgin Islands for charter brokers and crewed yachts is a unique opportunity to display the very best of sail and power catamarans, monohulls and luxury motor yachts in one location. It also allows the crews, managers and local vendors to kick off their Caribbean season and present themselves and their services.

Tony Tuckett and Robin Hales from Parts and Power Ltd, together with Mark van den Driessche, owner of Import Supply, St Thomas, were on hand to present and discuss Northern Lights generators, parts and service with the attendees. With over 75 boats on the docks this was a very busy and productive event. Topics of discussion ranged from new generators to technical support and preventative maintenance.

This was the first opportunity for many Owners and Captains to discuss their requirements for the coming season. It was also a great introduction to the new dealer Import Supply. It was obvious that having support in the US Virgin Islands is very much appreciated.

Parts and Power Ltd wish Import Supply the very best for the coming season and look forward to working closely in the future.

Import Supply can be found at 8220 Sub Base #86, St Thomas, Virgin Islands, 00802. Telephone +1 340-774-1679.

Employee of the Quarter - Q3 2019


Ronald Hillman has been named the Parts & Power Employee of the Quarter for Q3 2019.

Ronald Hilliman, and his brother Germain, showed up to work the day after Hurricane Irma. They had lost their entire house and all of their possessions. The only thing left was the foundation of the building. When asked what they wanted to do, they said “we need to work”. And work they did. For 12-14 hours/day, 7 days/week, they worked to help Parts & Power’s customers to recover. Indeed, they have never stopped that commitment to Customer Service and Excellence.


As the complexity of new electronic diesels mandated by new emissions laws has increased, so has the training requirements to maintain and repair them. Ronald has distinguished himself by consistently finishing all of the training made available to him in the shortest amount of time. That, combined with his high reviews by customers, and the high regard of his peers, made Ronald the outstanding Employee of the Quarter.

Employee of the Month - June 2019


Parts & Power Employee of the Month for June 2019, Meckel Weste, and Inventory Director, Andy Rahaman, with Bose Speaker won by Meckel.

Sayeed Mohammed Appointed Service Manager

Sayeed Mohammed

Sayeed Mohammed took the reigns of the very busy Service Department of Parts & Power in October 2018. Sayeed was born on Trinidad. He graduated from St. George’s College in Trinidad. He completed and was certified in Caterpillar training inclusive of Harvard Manage Mentor, Diesel and Gas engines, generators, machines, sales and customer service training. He obtained Crestcom Bulletproof manager training.

Sayeed’s employment history includes Inventory Supervisor at Associated Brands Industries. He moved from there to Massy Machinery (T&T CAT Dealer) where he started in Accounting. He moved into Parts and Equipment Sales, then into Service, where he was Service Manager for the Heavy Equipment Division. After leaving Massy he joined Ansa Automotive as Customer Service Manager before being recruited by Parts & Power.

Sayeed says of himself: I am a very simple, down to earth person. Honesty is my policy. I enjoy working as part of team as I am continuously learning and imparting any knowledge I possess. One of my favourite quotes I try to live by is “Be the change that you wish to see in the world” by Mahatma Gandhi.

Sayeed has been a welcome addition to the Parts & Power family. He has already organized many of the work flows in the Service Department and streamlined several processes. He has been well accepted by the 8-person Service Staff as well as customers. He has been praised for his communication skills and work ethic.

Northern Lights Caribben Customer Support

NL Support

Parts & Power General Manager, Gavin Dooley, Barbara and Tom Gerker met with the Northern Lights factory branch Sales & Service staff in Deerfield Beach, FL on the 19th of October to discuss the Caribbean strategy for supporting customers in Caribbean. Vice President, Nathan Price, emphasized how important the Caribbean was for supporting the Northern Lights product. It is recognized that Northern Lights generators are the preferred generator for experienced crews on Charter Vessels, and in the Bareboat Fleets. The reliability and endurance of the product makes it an ideal choice for charter vessels in the Caribbean. Although the yachts in these fleets are Pleasure Craft, the duty that is demanded of their generators is certainly Commercial, with more than 2000 hours being put on these units in some applications. Northern Lights philosophy of building Commercial Generators in Yacht Friendly packages, including low noise, compact size and attractive finish, make them the go to generator for Charter Yacht Owners, Managers and Crew.

NL Support

Nathan Price committed the full support of his factory branches of Deerfield Beach, FL, Boston, MA and Kenner, LA, as well as that of the Corporate Office in Seattle, WA. He said that he wanted the Northern Lights product to be best Serviced and Supported Generator in the Caribbean and pledged to do anything Northern Lights can do to make this so.

Nathan also showed the Parts & Power contingent the very impressive production of Technicold air conditioners and refrigeration. Northern Lights applies the same principles of high quality, simplicity, serviceability and endurance to the Technicold product. As with Northern Lights generators, they are built to a standard, not a price, making them the ideal choice for the Charter Yacht and Super Yacht Industry. The factory in Deerfield Beach is working at full capacity with many pending orders on their books.

Pictured is a Technicold Chilled Water Air Conditioning system. Also pictured is a photo of Sales Coordinator Corky Garcia, Tom Gerker, Vice President Nathan Price and General Manager, Gavin Dooley discussing the improvements made to the accessibility of the latest sound enclosure for the M673L3 generator.

New Northern Lights Dealer in Virgin Gorda, BVI

NL Support

On Feb 6th Parts & Power salesman, Tony Tuckett, met with the Caribbean's most recent Northern Lights Dealer, CRC Engines and Fabrication of the Valley, Virgin Gorda. Pictured are Tony and Geoff Cooke. Behind the sign is company founder, Chris Cooke. CRC was founded in 1993 on Virgin Gorda. The company provides Marine and Industrial Engine & Generator service, as well as fabrication. They are a major sub-contractor for the Boat Yard at Virgin Gorda Yacht Harbour.

CRC are dealers for Yanmar, Yamaha, Algae X Fuel Conditioner. With their expansion to Northern Lights, they now represent the preferred choice of most charter crews, and many bareboat fleets in the Caribbean.

For more information, please contact Chris Cooke at 284-495-5262, 284-547-8333 or Chris Cooke (

Tel: +1(284)494-2830/440-2830

Tel: +1(284)494-2830/440-2830

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