Parts & Power News

BVI Charter Yacht Show - 2019

CYS

Parts and Power Ltd, represented Northern Lights and Volvo Penta at the BVI Charter Yacht Society AGM on Wednesday 6th November. Over 70 society members were present for the dinner and AGM. The post AGM quiz was mastered by Northern Lights Dealer, Tim Dabbs from Marine Maintenance Services based in Nanny Cay. There were many Northern Lights and Volvo prizes given during the quiz and it was an evening of ‘business with a smile’.

The Vendor Show on Thursday 7th November, was a new venue for Parts and Power Ltd to present their parts and service offering. This event in the British Virgin Islands gives charter brokers and crewed yachts a unique opportunity to display the very best of sail and power catamarans, monohulls and luxury motor yachts in one location. It also allows the crews, managers and local vendors to kick off their Caribbean season and present themselves, their products and services.

With over 35 boats on the docks this was a very busy and productive event. Topics of discussion ranged from new generators to technical support and preventative maintenance. This was the first opportunity for many Owners and Captains to discuss their requirements for the coming season with Parts and Power and Marine Maintenance Services.

CYS

Parts and Power Ltd wish Marine Maintenance Services and the Crewed Charter Industry, the very best for the coming season and look forward to working closely with them during the 2019-2020 season.

Marine Maintenance Services can be found at Nanny Cay Marina, Tortola, British Virgin Islands, Telephone +1 284-494-3494.

A big congratulations to the BVI Charter Yacht Society for organizing another very successful show.

USVI Professional Charter Yacht Show - 2019

PCYS

Parts and Power Ltd, together with their Northern Lights Dealer Import Supply, based in Charlotte Amalie, represented Northern Lights at the USVI Professional Yacht Charter Show on Monday 11th November 2019, the Vendor Show.

This premier event in the US Virgin Islands for charter brokers and crewed yachts is a unique opportunity to display the very best of sail and power catamarans, monohulls and luxury motor yachts in one location. It also allows the crews, managers and local vendors to kick off their Caribbean season and present themselves and their services.

Tony Tuckett and Robin Hales from Parts and Power Ltd, together with Mark van den Driessche, owner of Import Supply, St Thomas, were on hand to present and discuss Northern Lights generators, parts and service with the attendees. With over 75 boats on the docks this was a very busy and productive event. Topics of discussion ranged from new generators to technical support and preventative maintenance.

This was the first opportunity for many Owners and Captains to discuss their requirements for the coming season. It was also a great introduction to the new dealer Import Supply. It was obvious that having support in the US Virgin Islands is very much appreciated.

Parts and Power Ltd wish Import Supply the very best for the coming season and look forward to working closely in the future.

Import Supply can be found at 8220 Sub Base #86, St Thomas, Virgin Islands, 00802. Telephone +1 340-774-1679.

Employee of the Quarter - Q3 2019

EOM

Ronald Hillman has been named the Parts & Power Employee of the Quarter for Q3 2019.

Ronald Hilliman, and his brother Germain, showed up to work the day after Hurricane Irma. They had lost their entire house and all of their possessions. The only thing left was the foundation of the building. When asked what they wanted to do, they said “we need to work”. And work they did. For 12-14 hours/day, 7 days/week, they worked to help Parts & Power’s customers to recover. Indeed, they have never stopped that commitment to Customer Service and Excellence.

EOM

As the complexity of new electronic diesels mandated by new emissions laws has increased, so has the training requirements to maintain and repair them. Ronald has distinguished himself by consistently finishing all of the training made available to him in the shortest amount of time. That, combined with his high reviews by customers, and the high regard of his peers, made Ronald the outstanding Employee of the Quarter.

Employee of the Month - June 2019

EOM

Parts & Power Employee of the Month for June 2019, Meckel Weste, and Inventory Director, Andy Rahaman, with Bose Speaker won by Meckel.

Sayeed Mohammed Appointed Service Manager

Sayeed Mohammed

Sayeed Mohammed took the reigns of the very busy Service Department of Parts & Power in October 2018. Sayeed was born on Trinidad. He graduated from St. George’s College in Trinidad. He completed and was certified in Caterpillar training inclusive of Harvard Manage Mentor, Diesel and Gas engines, generators, machines, sales and customer service training. He obtained Crestcom Bulletproof manager training.

Sayeed’s employment history includes Inventory Supervisor at Associated Brands Industries. He moved from there to Massy Machinery (T&T CAT Dealer) where he started in Accounting. He moved into Parts and Equipment Sales, then into Service, where he was Service Manager for the Heavy Equipment Division. After leaving Massy he joined Ansa Automotive as Customer Service Manager before being recruited by Parts & Power.

Sayeed says of himself: I am a very simple, down to earth person. Honesty is my policy. I enjoy working as part of team as I am continuously learning and imparting any knowledge I possess. One of my favourite quotes I try to live by is “Be the change that you wish to see in the world” by Mahatma Gandhi.

Sayeed has been a welcome addition to the Parts & Power family. He has already organized many of the work flows in the Service Department and streamlined several processes. He has been well accepted by the 8-person Service Staff as well as customers. He has been praised for his communication skills and work ethic.

Northern Lights Caribben Customer Support

NL Support

Parts & Power General Manager, Gavin Dooley, Barbara and Tom Gerker met with the Northern Lights factory branch Sales & Service staff in Deerfield Beach, FL on the 19th of October to discuss the Caribbean strategy for supporting customers in Caribbean. Vice President, Nathan Price, emphasized how important the Caribbean was for supporting the Northern Lights product. It is recognized that Northern Lights generators are the preferred generator for experienced crews on Charter Vessels, and in the Bareboat Fleets. The reliability and endurance of the product makes it an ideal choice for charter vessels in the Caribbean. Although the yachts in these fleets are Pleasure Craft, the duty that is demanded of their generators is certainly Commercial, with more than 2000 hours being put on these units in some applications. Northern Lights philosophy of building Commercial Generators in Yacht Friendly packages, including low noise, compact size and attractive finish, make them the go to generator for Charter Yacht Owners, Managers and Crew.

NL Support

Nathan Price committed the full support of his factory branches of Deerfield Beach, FL, Boston, MA and Kenner, LA, as well as that of the Corporate Office in Seattle, WA. He said that he wanted the Northern Lights product to be best Serviced and Supported Generator in the Caribbean and pledged to do anything Northern Lights can do to make this so.

Nathan also showed the Parts & Power contingent the very impressive production of Technicold air conditioners and refrigeration. Northern Lights applies the same principles of high quality, simplicity, serviceability and endurance to the Technicold product. As with Northern Lights generators, they are built to a standard, not a price, making them the ideal choice for the Charter Yacht and Super Yacht Industry. The factory in Deerfield Beach is working at full capacity with many pending orders on their books.

Pictured is a Technicold Chilled Water Air Conditioning system. Also pictured is a photo of Sales Coordinator Corky Garcia, Tom Gerker, Vice President Nathan Price and General Manager, Gavin Dooley discussing the improvements made to the accessibility of the latest sound enclosure for the M673L3 generator.

New Northern Lights Dealer in Virgin Gorda, BVI

NL Support

On Feb 6th Parts & Power salesman, Tony Tuckett, met with the Caribbean's most recent Northern Lights Dealer, CRC Engines and Fabrication of the Valley, Virgin Gorda. Pictured are Tony and Geoff Cooke. Behind the sign is company founder, Chris Cooke. CRC was founded in 1993 on Virgin Gorda. The company provides Marine and Industrial Engine & Generator service, as well as fabrication. They are a major sub-contractor for the Boat Yard at Virgin Gorda Yacht Harbour.

CRC are dealers for Yanmar, Yamaha, Algae X Fuel Conditioner. With their expansion to Northern Lights, they now represent the preferred choice of most charter crews, and many bareboat fleets in the Caribbean.

For more information, please contact Chris Cooke at 284-495-5262, 284-547-8333 or Chris Cooke (chris@crcenginesbvi.com).

Tel: +1(284)494-2830

Tel: +1(284)494-2830

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